Every visitor, vendor, and delivery is a decision at the door. Michigan Security Systems installs and integrates commercial video intercom systems that let your staff see, hear, and verify who's there — then buzz them in from a phone, desktop, or master station without ever walking to the entrance.
We install all major platforms — Aiphone IX, IXG and JO, 2N IP, and CDVI — and tie them into the cameras and access control you already own. Every station is mounted, networked, and commissioned by our own W-2 technicians.
Every facility manager already knows the weak point: a locked door tells you nothing about who's on the other side. A video intercom closes that gap, turning every entrance into a screened checkpoint your staff control without leaving their desk.
Commercial buildings face more visitor, vendor, and delivery traffic than ever, and every one of them is a decision at the door. A video intercom lets your team make that decision with eyes on the person — not a guess through a speaker.
Every entrance is a decision point: admit or deny, dozens of times a day. A locked door alone can't tell your staff who's on the other side. A video intercom does — turning a blind door into a screened, verified checkpoint.
An intercom that just rings a buzzer in a back office gets ignored by lunch. The value is in the workflow — who gets the call, on what device, with what door they can release. That's the integration work most installers skip.
How it works. A visitor presses the call button. The door station's camera and microphone activate, and your staff get live video and two-way audio on a master station, desk phone, or mobile app. They see who's there, speak with them, and release the door with one tap — or don't.
We're an integrator, not a single-line dealer. We spec the intercom platform that fits your building, your network, and your budget — not the one we're contractually obligated to push.
| Platform | Best Fit | Key Capabilities | Connection |
|---|---|---|---|
| Aiphone IX / IXG Series | Schools, hospitals, multi-building campuses, and multi-tenant properties | IP/SIP video intercom, mobile app answering, integrates with access control, network video recording, mass communication | PoE / network — fully scalable across many doors and stations |
| Aiphone JO / JP Series | Small offices and single-entrance buildings that want simple, reliable entry | Video entry, room-to-door audio/video, door release, expandable to a few stations | Wired — no network required |
| 2N IP Verso / Force | Modern offices and cloud-managed sites wanting sleek hardware and open APIs | IP video intercom, cloud management, mobile calls, keypad/card/Bluetooth entry, API integration | PoE / network, cloud-connected |
| CDVI & Integrated Entry | Facilities pairing entry tightly with an existing access-control platform | Video door stations that pair directly with access control for a single-vendor entry solution | Network or wired, access-integrated |
An honest note on the “DIY” pitch. Several manufacturers market these as plug-and-play kits — and mechanically, that's partly true. What isn't DIY is the part that determines whether the system actually works: proper door-station placement, network and SIP configuration, mobile-app setup, and tying the door release into your access control so the right people can admit the right visitors from anywhere.
A standalone door entry intercom just rings and unlocks. That's a starting point, not a system. Because we install cameras and access control across Michigan every day, we make the intercom part of one connected workflow — not a disconnected box on the wall.
A visitor calls in, and your Axis, Hanwha, or Digital Watchdog camera gives staff a second angle — the door-station view plus the wider scene — so verification is never based on a single narrow shot.
On PDK or CDVI controlled doors, the alert can be correlated with who badged into that wing. Useful in colleges, hospitals and workplaces where access is credentialed.
Calls ring the front desk, the security office, or a staff distribution list on their phones — not a hallway alarm that broadcasts the event to the whole school and teaches students to game it.
We're a Bogen and Aiphone dealer. Where a facility wants intercom calls tied into overhead paging or emergency notification, that path already exists in our stack.
Location and time-of-day heat maps show whether the program is working. That data is what justifies phase two — and what a superintendent needs at the next board meeting.
Zero subcontractors. The technician who mounts the door station works for us, the tech who commissions the network works for us, and the person who answers when it false-alarms in November works for us.
Most facilities assume a video intercom means one screen at one desk. Modern IP platforms are far more flexible — calls can ring a front desk, a security office, and a set of mobile phones at once, so whoever is available answers the door.
A commercial video intercom scales cleanly from a single front entrance to an entire multi-building campus on one platform. You can start with the door that matters most and expand over time — every station you add works alongside the ones already in place, with no rip-and-replace.
Worth knowing:more visitors, more deliveries, and tighter security expectations mean facilities want to see who's at the door before opening it — not after.
IP platforms like Aiphone IX and 2N manage many doors from one interface — ideal for schools, hospitals, and property managers — from a single entrance to dozens across a campus. IP platforms that scale across many doors tend to fit multi-building facilities best.
For phased projects, we design the network and station layout up front so later additions are simply plugged in — no rip-and-replace, no wasted spend on a system you will outgrow.
IP intercom platforms that scale across many doors and integrate with access control tend to fit multi-building facilities best.
In practice: a multi-building campus can run every entrance through one platform, a manufacturer can screen drivers at the shipping dock, and a medical office can buzz in patients after hours — all managed from one interface, with a recorded log of who was admitted.
We walk the building with your team and identify the entrances that actually matter — main lobby, shipping, after-hours doors, gates. Door locations, network drops, power, and how your staff will answer all get recorded.
Wired or IP, one door or one hundred, based on your building and your budget. You get a real station plan and a real number — not a per-unit price multiplied by every door on the floor plan.
We work with your IT director on VLAN, PoE budget and console access before a single anchor goes in the ceiling. We define who gets alerted, how, and what happens next. This step is where most failed deployments actually failed.
Mounted, cabled, configured and labeled by MSS employees. Summer and after-hours scheduling for occupied school buildings is standard for us.
Staff can answer from a desk station, IP phone, or mobile app — steam, cleaning chemicals, fumes. Tuning that out in the first weeks is what keeps staff trusting the alerts in month six.
Your administrators learn the console, the app and the reporting. Then we stay on the other end of the phone — same company, same number, for the life of the system.
Why placement matters. A door station in the wrong spot — poor lighting, a bad camera angle, an awkward reach — makes a system people avoid using. We position stations for a clear face-on view of every visitor, day or night, at a height that works for everyone.
From a single front door to a campus of entrances, video intercoms give every kind of Michigan facility a way to see and control who comes in — here's where they earn their keep.
Screen visitors and deliveries at controlled entrances, buzz in patients after hours, and keep restricted wings secure without staffing every door.
Verify drivers and vendors at shipping docks and gates before releasing a door, and give office staff eyes on every plant entrance from one station.
Manage lobby, package-room, and after-hours entry across many units — residents and staff answer the door from a phone or in-unit station.
Control access to city halls, libraries, DPW yards, and public-safety buildings — screen visitors at the door and release entry from the front desk.
Give staff a clear video-and-audio view of everyone at the main entrance, with simple in-unit answering that residents actually find easy to use.
Pair a video intercom with gate and barrier control so a driver at the entrance is seen, verified, and admitted — or turned away — without anyone leaving the building.
As a Michigan commercial video intercom installer and full-service integrator — not a single-line dealer — we install and service every major video door entry and intercom platform. We recommend the right brand for your building, your network, and your compliance needs — not whichever line we're locked into. Our most-installed commercial intercom brands include:
A note on NDAA compliance: for government, municipal, and federally-funded facilities, we prioritize NDAA-compliant platforms like Aiphone and 2N (owned by Axis Communications). If your project has compliance requirements, we'll spec equipment that meets them — and tell you plainly which brands do and don't qualify.
A representative sample of the commercial intercom platforms we install — not a complete list. We are brand-independent and source the right system for your project.
Cost comes down to four things: how many door stations and answering points your building needs, which platform fits how your staff will respond, whether you already have network cabling where the stations go, and how much integration you want with access control and cameras. We give you a free on-site assessment and an itemized quote before any commitment. Call 586-466-4490 to start.
A video door station shows staff who's at the entrance in real time, and the interaction can be recorded through your connected camera system for a time-stamped log of who was admitted. It's designed for visitor verification and entry control.
It depends on how many entrances you want to control and how your staff will answer. A small office may need one door station and one answering point; a campus or multi-tenant building may need many stations tied into one platform.
modern IP intercom platforms deliver clear HD video and reliable two-way audio, with mobile answering so staff never miss a visitor at the door.
Yes — with an IP video intercom tied into your access control, staff can release the door from a master station, a desk phone, or a mobile app after they've seen and verified the visitor.
The difference is what your staff can see and do. An audio-only intercom lets you hear a visitor; a video intercom lets you see and verify them — far stronger for deterrence and for screening deliveries, vendors, and after-hours visitors.
In most cases, yes — and that’s the entire reason to use an integrator rather than buying units online. We install Axis, Hanwha, Digital Watchdog and Hikvision cameras and PDK and CDVI access control across Michigan. If you already have any of those, we can tie the video intercom into your existing cameras and door hardware rather than leaving you with a second disconnected system and a second app.
It comes down to your building and existing systems. We install Aiphone, 2N, and CDVI and recommend based on your entrances, your network, and whatever access control or cameras you already run — not a brand quota.
Yes. We’re headquartered in Mount Clemens with branch offices in Wixom and Milford, and we serve Michigan, Ohio and Indiana. Oakland, Macomb and Wayne County work is our daily bread, but we deploy statewide and out of state for multi-building districts and campuses.
Yes. Takeovers are a standing part of our business. If you have door stations that were dropped in, never properly commissioned, and now get ignored because they cry wolf, that’s a recalibration and alert-routing problem more than a hardware problem — and it’s usually fixable without buying everything twice.
Headquartered in Mount Clemens with branch offices in Wixom and Milford — serving school districts, hospitals and employers throughout Michigan, Ohio and Indiana.
Searching for a commercial video intercom installer near you in Michigan? Michigan Security Systems installs and services commercial video intercom systems, video door entry systems, IP intercoms, two-way video entry, and buzz-in access for businesses across Metro Detroit, Ann Arbor, Lansing, Flint, Grand Rapids, and the surrounding communities of Macomb, Oakland, and Wayne counties. Whether you need a single-door office entry system or a campus-wide IP intercom network, our licensed Michigan technicians handle the design, installation, and support — never subcontractors.
Sterling Heights, Warren, Clinton Township, Shelby Township, Chesterfield, New Baltimore, Romeo, Utica, Mount Clemens and surrounding districts.
Troy, Novi, Southfield, Rochester Hills, Farmington Hills, Royal Oak, Auburn Hills, Pontiac, Milford, Wixom and surrounding districts.
Detroit, Livonia, Dearborn, Canton, Plymouth, Westland, Taylor, Northville and surrounding districts.
Most integrators your district calls will subcontract the install. You’ll get a company name on the quote and a stranger on the roof — and when the door station false-alarms in November, you’ll find out that company doesn’t employ the person who mounted it.
We don’t work that way, and we never have. The technician who walks your building, the one who mounts and commissions the door stations, and the one who picks up when you call in month six all have Michigan Security Systems on their paycheck. That’s been the rule here since 2000.
It’s also why we schedule school work around your building — summers, evenings, and breaks — rather than around a subcontractor’s availability.
Our own crew, our own truck. On site at a Michigan school — the same crew that handles your cameras, access control and video intercom.
We'll walk it, give you an honest station count and a quote your office can act on — and if a video intercom isn't the right spend for your situation, we'll tell you that too.
Michigan Security Systems — Mount Clemens · Wixom · Milford — Serving Michigan, Ohio & Indiana since 2000
